If you're having issues loading a game, please follow the steps below:
- Clear your browser's cache & cookies.
- Check your browser settings. If the pop-up blocker is enabled, disable it and try again.
- Try a different internet browser to see if the problem persists. Please also try using the mobile app to see if you are able to play.
- If you are still having this issue, please contact support and provide a screenshot of what error you are seeing.