As an account holder, you may need to confirm your identity by submitting a valid and non-expired government-issued identity document, proof of address document, and selfie.
We accept the following non-expired, government-issued identity documents:
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- Driver’s License
- Provincial ID Card (excluding Health Cards)
- Passport
- Permanent Resident Card
If you choose to upload an identity document without an address listed (e.g., Passport or Permanent Resident Card), you will be required to upload a proof of address document such as a bank statement or utility bill.
How to Verify your Account through the Desktop:
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- Login to your BET99 account.
- Click “Verify Now” on the red banner.
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- If you are not verified, it will prompt you to upload your documents
- You will need to upload an identity document and a selfie to complete the verification. Please ensure you follow these tips for a smooth process:
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- We only accept Driver’s License, Provincial ID Card (excluding Health Cards), Passports, and Permanent Resident Cards.
- Place your identity document on a flat surface. Do not hold your ID card with your fingers. This will ensure all four corners are captured in the photo area.
- Ensure the colour of the flat surface is black or white, or a different colour than your ID card. This will ensure the best contrast which may aid in the electronic scan of your ID card.
- Take the photo of a birds-eye view and ensure all text and barcodes are very clear. Please ensure there is no blur, glare, shadows, etc.
- Use the “Upload a Photo” feature rather than “Auto-Capture” as testing shows “Upload a Photo” produces better results in terms of photo quality.
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